Securing Operations

NC4, a global leader in Situational Readiness solutions, provides superior preparedness to public sector clients with NC4 Security Center™. NC4 Security Center notifies clients of all-hazards events that may impact operations.

Drawing on its partnerships with government and law enforcement agencies, the NC4 International Monitoring Centers track global events 24x7 – providing early, real-time incident information and alert notifications. Personalized alert notifications are delivered based on key variables specified by the user, including incident severity, incident type, and distance from an organization’s key locations. All-hazards events could include incidents such as transportation, severe weather, hazmat, law enforcement, fire, terrorism, and other incidents that may impact life and safety, physical assets, and continuity of operations.

NC4 is committed to assisting public sector customers enhance Situational Readiness by enabling them to be more aware of events surrounding their facilities. Ultimately, Situational Readiness is about risk mitigation, protecting employees and organizational assets, and managing operations.

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Technology Overview
Information Sources
Relevancy
ActivWeather

Vertex Pharmaceuticals - Caught in the Aftermath of Eyjafjallajökull

Vertex Pharmaceuticals depends on NC4 for providing them reliable, timely information. Throughout the European air travel disruption resulting from the eruption of Iceland's Eyjafjallajökull, NC4 was pivotal in providing Vertex information on airport closures and other regional impacts, helping them to make timely decisions to mitigate risks to their business travelers and corporate assets.
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Genzyme - Security as an Integral Part of an Enterprise Risk Management (ERM) Program

The last decade has seen a shift in the security arena, from a traditional focus on physical security operations towards a focus on the fusion between physical and IT security. The security team at Genzyme has been at the forefront of this shift towards a holistic, business-based approach to security and risk management.
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Ferguson Enterprises - Protecting the ABCs with ESA

Protecting so many employees and assets throughout such a vast geographic region is a challenge that rests upon the corporate security and emergency operations team for Ferguson Enterprises. The team’s task is straightforward: protect the ABCs – associates, businesses and customers.
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Historic Portland, Maine Combines Comprehensive Situational Awareness and
Emergency Management Tools in a Post-9/11 World

The largest metropolitan area in the state of Maine, the City of Portland hosts more than 3.5 million tourists each year, and Portland’s Office of Emergency Management is responsible for the safety and well-being of each and every person that lives in, works in, or visits the area. Portland implemented NC4’s E Team crisis management software and External Situational Awareness (ESA) solution for providing the common operational picture and real-time incident overview the city requires.
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ChicagoFIRST and NC4 Protect Key Financial Institutions With Real-Time Situational Awareness

In July 2003, Chicago's premier financial services institutions formed an organization called ChicagoFirst. Members include such giants as the Chicago Board of Trade, the Chicago Mercantile Exchange, the Chicago Stock Exchange, Bank of America, JP Morgan Chase, Allstate and Washington Mutual.

These powerhouses provide vital public services, so they need reliable, fast, timely information on impending or unfolding emergencies as part of their security and business continuity operations. That’s why ChicagoFirst turned to NC4, the nation’s pre-eminent source for real-time situational awareness. The result was a relationship giving ChicagoFirst members access to NC4’s unparalleled incident monitoring service.
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Massachusetts Emergency Management Agency: Real-time Situational Awareness

NC4's relationship with each of its customers is unique, and nowhere is this better demonstrated than in Massachusetts, where the Massachusetts Emergency Management Agency (MEMA) has been using NC4's External Situational Awareness tool for more than a year.

What's unusual in this case is that MEMA is not just pulling information down from NC4; they're pushing information up to NC4 as well.
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New Jersey Office of Emergency Management: Order in the Midst of Chaos

The state emergency management team in New Jersey had tried incident management systems before, including one they put together themselves. But none of the systems gave them what they needed. Either the systems did not provide the collaborative utility to share information effectively, or there was no structure to where the information was stored.
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NC4 highlights incidents from over 1000 reported each month. These featured incidents demonstrate NC4 coverage and timeliness. NC4's prompt reporting of all-hazards incidents was recently exemplified in our reporting on the September 9, 2010 natural gas line explosion and subsequent fire in San Bruno, CA. When the San Bruno Fire Department units were first mobilized, analysts received the information well before traditional media sources, generating the first alert to potentially affected customers 9 minutes after the initial explosion occurred, and 13 minutes before local media began reporting on the story.

San Bruno Natural Gas Explosion
The recent natural gas line explosion and subsequent fire in San Bruno, CA clearly illustrated the need for timely, focused and detailed information for decision-makers planning to mitigate any impact to operations presented by such a situation.

Attempted Car Bombing - Times Square
At approximately 6:28pm (EDT) on May 1, 2010, emergency crews discovered a potentially lethal car bomb before it could be detonated in the middle of Times Square in New York, New York.

Moscow Metro Bombings
On March 29, two coordinated suicide bombing attacks occurred at separate stations on the Moscow Metro.

United Arab Emirates Plane Crash
On October 21st, 2009 a Sudanese Boeing 707 crashed near Sharjah International Airport in the United Arab Emirates.

Bryan Chemical Fire
At approximately 12:06pm (CST) on July 30th, 2009 a large warehouse fire erupted at the El Dorado Chemical Company located on State Highway 21 in Bryan, TX.

India Hostage Situation
On April 22nd, 2009, at approximately 7:30 am IST, a group of roughly 200 Maoist rebels hijacked a Mughalsarai-bound train of the Dhanbad Eastern Central Railway division in the state of Jharkhand.

Buffalo Plane Crash
Forty-nine people were killed when a commuter flight crashed into a neighborhood in Clarence Center, NY just after 10:00pm (local time) on February 12th, igniting a fire visible from miles away.

Mumbai Terror Attacks
On November 26th, 2008, a team of ten heavily armed and professionally trained men arrived in Mumbai, India from Karachi, Pakistan.

Mexico City Plane Crash
At approximately 6:45 pm (CST) on November 4th, 2008, a Learjet-45 aircraft owned by Mexico’s Interior Ministry crashed into rush-hour traffic in Mexico City’s busy Las Lomas financial district.

Pakistan Bombing
On 20 September 2008 at approximately 8:00 pm local time (GMT +5), a large vehicle-borne improvised explosive device detonated in front of the Marriott Hotel in Pakistan’s capital, Islamabad.

Hurricane Ike
Hurricane Ike became the ninth storm of the 2008 Atlantic Hurricane Season and the second storm to reach a Category 4 status.

Tennessee Tanker Truck Accident
At approximately 2:35 pm (CDT) on July 12, 2008, a tanker truck hauling 3,200 gallons of titanium tetrachloride overturned and caught fire forcing the Tennessee Department of Transportation to shut down a 10-mile stretch of I-40 for two days in Crab Orchard, TN.

Radiation Alert in Slovenia
At 09:38 EDT on 4 June, 2008, the European Union received information that officials in Slovenia were following safety procedures to shut down the Krsko nuclear plant due to a loss of coolant in the plant's primary cooling system.

Lafayette Train Derailment
On May 17th, 2008 near Lafayette, Louisiana six cars of a commercial train derailed and began leaking hydrochloric acid, a highly toxic chemical.

Sichuan Earthquake
On May 12th, at 14:28 local time (02:28 EDT), an earthquake with a magnitude of 7.9 struck China’s Sichuan province.

China Train Accident
On the morning of April 28, two passenger trains collided near the city of Zibo in Shandong province, killing 72 people and injuring 416 others.

Washington DC 5-Alarm Fire
On March 12th, 2008, firefighters responded to a two-alarm fire in a five-story apartment building in northwest Washington D.C. Embers from the structure fire sparked a second fire in a nearby church, forcing firefighters to call a five-alarm response.

Times Square Recruiting Station Bombing
At approximately 3:45am (EST) on March 6, 2008 an unidentified person detonated a low-order explosive device at an armed forces recruitment station in New York City’s Times Square.

Mexico City Bombings and Threats
In mid-February of 2008, an unspecified drug cartel attempted to assassinate the Director of the Public Security Ministry (SSPDF) in Mexico City.

I-4 Seventy Vehicle Pileup
A thick fog combined with smoke from a 500-acre brush fire sparked a seventy vehicle pile-up along Florida’s I-4 near the city of Davenport on January 9th, 2008.

Royal Marsden Hospital Fire
At 08:47 EST of 2 January 2008, NC4 received breaking news from private subscription sources about a 1-alarm fire at the Royal Marsden Hospital in London.

Benazir Bhutto Assassination
Former Prime Minister Benazir Bhutto was assassinated by two unidentified assailants following a rally for the Pakistan Peoples Party in Rawalpindi, Pakistan.

Omaha Mall Shooting
On December 5th, 2007, a man armed with a semi-automatic rifle entered the Westroads Mall in Omaha, Nebraska and opened fire into a crowd of shoppers in the Von Maur department store.

ARCHIVED FEATURED INCIDENTS

The NC4 Security Center solution provides compelling benefits:

• Enhances your Situational Awareness, enabling rapid, effective, efficient response to incidents which could cause business disruption or impact employee health and safety.
  • Quickly learn about relevant risks to your facilities and your operations
  • Ensure that your staff responsible for your facilities learns about problems quickly
    • Reduce business impact of daily incidents and crises
  • Avoid costly outages to critical operations
  • Reduce damage to facilities
  • Lowers labor cost of risk mitigation
    
    
• Quick, cost effective, secure implementation
  • Up and running in less than 30 days
  • No IT infrastructure investment
  • No IT labor require